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Policy & Ordering

Orders

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Most of our order requirements are to have a payment in full or 50% deposit. It helps to ensure security for us to stock and have the products you're in need o.

Submitting Orders

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Please know either the name of the products you're looking for, a part number, or a reference to the items. This way we can help guide you to picking the correct items.

Turn Around Rate

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On average we have a 2-5 business day turn around for orders that need placed not in stock. If you need a rush delivery of a product we can have it speed shipped. Depending on our stock at the time there is a possibility to get it same day.

Shipping & Handling

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Shipping prices vary on order weight and size. If you purchase $100 or more there is shipping discounts or free shipping available in some cases. We strive to keep shipping costs down for our customers.

Returns Refunds & Defects

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We do all we can to fulfill our customers needs. If there is a defective item we will need visual proof. Bring it or have it shipped back to us. If it's something that was the manufacturers fault without the part being modified and within 30 days of purchase we can replace it for you once it is diagnosed for defects. Within 24 hours of receiving your order it's imperative to let us know if we sent you the wrong item in order to reorder the correct one. We will be fair and considerate, we treat all customers with respect. Returns can only be accepted if what you received wasn't correct on your ordered or defective by manufacturer. Refunds will be determined after it's approved by manufacturer or one of our employees. A $25 assessment fee is charged for any return from manufacturers.

Stocked Items

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Call to see if we have what you're looking for in stock. If it's in stock you can pick it up or have it shipped directly to you. If an item is on back order and you have already paid for it you can either wait for it's arrival or we can gladly refund your purchase. 

Privacy Policy

You can trust us with your private information when placing orders. It's our goal to have the trust every person deserves. Life gives you risks everyday. This is not one of them. Legal action will be taken if any breaches are occurred. Trusting in your custom adventure with us is sure to be a successful one!